Adam Posner is a highly regarded conference and seminar speaker having facilitated and presented at Loyalty World 2013, The Customer Show (2014), Customer TECHX (2015), ADMA Retention and Loyalty Intensive (2014, 2015, 2016), No Vacancy Accommodation Industry Conference (2016), Golf Business Forum (2016), the Global ADMA Forum as well as tailored loyalty keynotes for clients including ACCOR Hotels, RSL, TAB, Gigya, Choice Hotel Group, Pharmore, Quest Apartment Hotels and Horseland.

For a tailored customer loyalty presentation please email

Adam Posner has also been selected as an Expert Speaker for the CEO Institute

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Since 2009, our CEO, Adam Posner has been an instructor for the Certificate in Data Driven Marketing and Advertising (formerly multi-channel direct marketing) and has been passionately helping marketers achieve success in their careers

loyalty marketing

Client feedback

Adam Posner is an excellent speaker who knows the business of loyalty inside out and has the knack of imparting his inside knowledge in a relevant, entertaining way. He really connected with the audience at No Vacancy and was one of the best speakers on the day” Martin Kelly – Organiser – No Vacancy Accommodation Industry Conference – 2016

Adam worked with us to develop a research piece into loyalty in the Australian golf market, then put together an engaging presentation that drew on his extensive expertise and experience, as well as our market research, to provide highly relevant and engaging content for our audience. Throughout the process Adam was acutely aware of our brief, and worked hard to make sure his presentation delivered for our audience. It was a pleasure working with Adam, and we appreciated his support that helped ensure our inaugural Forum well and truly delivered on our goal of a professional event with quality education and content, delivered by effective presenters.”
Andrew Davies – Director, WellPlayed Golf Business Consultancy

Adam presented at the recent Gigya Digital Mornings event in Melbourne about the changing landscape of Australian loyalty programs. His presentation was very engaging and took the audience on a journey through the evolution of brand and consumer loyalty and how it ties back to customer identity management. The insight, best practice advice and quick wins shared by Adam were particularly valuable to the audience” Michael Liebmann – Channel Sales Manager, Gigya Australia

You were a big hit with the Masters students at Monash, Adam. They all did a rave. I thought your recent presentation was just excellent – an involving, thought provoking session with strong content all the way through. You gave the students so many worthwhile learnings. I was most impressed” Frank Chamberlin – Department of Marketing, Monash University

Following our recent Franchise Conference, we wanted to again than you for taking the time to travel to Adelaide to present to our Franchise Team. Your presentation was extremely relevant to our Loyalty theme. The feedback we received has been outstanding and it was a great insight into the study of Loyalty” Simon McGrath – COO Accor Pacific

Adam’s energy, knowledge and passion for Loyalty, inspired guests to think more deeply about their own loyalty programs. The combination of research, real life experiences we could all relate to, along with insights and examples of what loyalty looks like both locally and internationally leaves you with no doubt about Adam’s love for Loyalty! I have no hesitation in recommending Adam. He is a consummate professional and a pleasure to deal with. Nothing is too much trouble and he is always looking to add value wherever possible. Craig Wallis – General Manager RDI Marketing

We asked Adam to present to our stores at our conference and the feedback form said that all the stores rated his presentation 9 out of 10 for useful content, key insights and enthusiasm. Kate Peddie Marketing Manager – Horseland