Privacy and Legals

What information do we collect?

We collect information from you when you submit information through our site by either registering for the free products such as the 13 question diagnostic or downloading the Do you really need a loyalty program diagnostic! When registering on our site, as appropriate, you may be asked to enter your: first name, surname e-mail address, company name, and position. You may, however visit and browse our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalise your experience (your information helps us to better respond to your individual needs)
  2. To improve our website (we continually strive to improve our website offerings based on the information & feedback we receive from you)!
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  4. To process transactions.
  5. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
  6. Registration of free products is giving consent for us to occasionally contact you regarding news, updates, related products or services information, etc.
  7. To administer a contest, promotion, survey or other site feature.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access our site.

Do we use cookies?

This site uses cookies to store session data, however it is used for technical reasons only and not used by any 3rd party for marketing activities.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses in which case you will remain completely unidentifiable.

Third party links

Occasionally, at our discretion, we may offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site, and welcome any feedback about these issues.

Online policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and conditions

No responsibility for loss occasioned to any person acting or refraining from the action as a result of the material on this website can be accepted by the publisher.

Your consent

By using our site, you consent to our privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting us

If there are any questions regarding this privacy policy you may contact us using the below information, or use the contact us form.

231 Chapel Street Prahran VIC 3181,

T: +614 33818190